Privacy Policy effective from February 21, 2025.
PRIVACY POLICY
issued by ECOMAIL.CZ, s.r.o., ID No.: 027 62 943, with its registered office at Na Zderaze 1275/15, 120 00 Prague 2, represented by Ing. Jakub Stupka, executive director, registered in the Commercial Register maintained by the Municipal Court in Prague, ID no. C 223183 (hereinafter referred to as “us” or “Controller” or “Ecomail.cz”).
We do not take the protection of personal data lightly. In this Privacy Policy you will find out for what purpose, for what reason and how we process your Personal Data. You will also find information on what your rights are in relation to the protection of Personal Data.
If you have any further questions about the processing of your Personal Data, please contact us by email at support@ecomail.app or by post at our registered office.
- DEFINITIONS
To make the text easier to read, we will simplify your reading with a few terms we use in this Privacy Policy:
| Application | means the software service containing in particular tools for creating and sending newsletters, connecting to SMS, Facebook campaigns or other internet services, smart email marketing using automation and personalization and other activities related to email marketing, as available on the website https://www.ecomail.cz/ and/or https://www.ecomail.app/; |
| GDPR | Regulation (EU) 2016/679 of the European Parliament and of the Council; |
| CCPA | California Consumer Privacy Act of 2018; |
| EEA | European Economic Area; |
| Newsletter | usually an e-mail message or SMS message sent for the purpose of promoting our services; |
| Personal Data | any information on the User on the basis of which the User can be directly or indirectly identified; |
| Personal Data of Recipient | any information on the Recipient on the basis of which the Recipient can be directly or indirectly identified; we process this information on behalf of our customer as the processor; |
| Recipient | a natural person to whom the Personal Data of the Recipient relate; most often the Recipients are customers of the User; |
| Service | a software service available as a web-based marketing platform operated by Ecomail.cz, which consists in the provision, for a fee, of electronic tools for creating, conducting, sending and managing a communication campaign, in particular, but not exclusively, for the mass dissemination of commercial messages by e-mail and SMS, which the User uses to reach its subscribers as part of its communication strategy, as well as for monitoring and recording the results of the communication campaign, in electronic form via the Internet; |
| Agreement | agreement for the provision of the Services as amended by the Terms and conditions for use of Ecomail service, which is concluded between us and the registered User, or it will be an agreement on individually negotiated terms; |
| User / you | a natural person to whom the Personal Data relate; most often this is a customer (a person who entered into the Agreement with us and signed up for the user account and to whom the Service is provided) or potential customer, or user of our website, or a participant in our online or offline events; |
| Controller | an entity (in relation to your data, it is us) who alone or jointly with others determines the purposes and means of processing Personal Data; |
| Processor | we use other entities to, for example, provide us with secure data storage or to send you a Newsletter. In the course of this cooperation, they may process the Personal Data you have provided to us; |
| Processing of Personal Data | in simple terms, any handling of Personal Data - whether it is storing, sharing, deleting or changing it; |
| Special Category of Personal Data | data that we consider to be more sensitive. For example, it relates to what your ethnicity is, what your sexual orientation is, whether you are in a trade union, or how your health or faith is. Genetic and biometric data are also considered to be a special category of data if they are processed for the purpose of uniquely identifying a natural person. We do not process this type of Personal Data. |
If terms appear within this document that are not specified above, then the interpretation set out in the Terms and conditions for use of Ecomail service shall apply.
Users from California. If you are based in the State of California, terms such as "Personal Data", “Data Subject”, " Controller" and "Processor" as used in this Privacy Policy are equivalent to the terms "Personal information", " Consumer", "Business" and "Service provider" under the CCPA. We also state in connection with the CCPA that we do not sell, rent or otherwise disclose your Personal Data for financial or other consideration. If we disclose your Personal Data to a third party in any way, we do so in order to provide our Services or to comply with our legal obligation and in accordance with this Privacy Policy.
- HOW WE APPROACH THE PROCESSING OF PERSONAL DATA
Your privacy is our priority, so we only request Personal Data from you that is necessary to provide the Services. Our Services comply with the standards required by the GDPR. If you entrust us with your data, we undertake to treat it in accordance with the relevant legislation that applies to you (GDPR, CCPA, etc.). We inform you about your rights in relation to Personal Data below.
- THE ROLE WE PLAY IN RELATION TO PERSONAL DATA
With respect to the Services we provide, we may find ourselves in the position of both Controller and Processor in relation to Personal Data.
When this Privacy Policy applies. This Privacy Policy applies only to situations where we are in the position of Controller, unless otherwise stated in the Privacy Policy. Please note that this Privacy Policy applies to the Processing of Personal Data of our Users, not Recipients.
A. ECOMAIL.CZ AS CONTROLLER
When Ecomail.cz acts as Controller? In relation to the Users, we act as the Controller. You have entrusted us with certain information about yourself (e.g. your name and email) in order, for example, to register an account for you. An overview of the Personal Data we process, including the reasons for processing it, can be found below. If anything is unclear, please do not hesitate to contact us at support@ecomail.app.
Other Processors. In order to provide you with the best quality of our Service, we involve other entities to do so. We have concluded the necessary contracts with all of them and require the highest possible level of protection and security for Personal Data. You can find all of our processors in Section 9. of this Privacy Policy.
B. ECOMAIL.CZ AS PROCESSOR
When Ecomail.cz acts as a processor? We provide a Service to send Newsletters or other information to your customers (Recipients). In relation to Recipients, we may be in the position of a processor of Personal Data. If we process the Personal Data of the Recipients, we do so on your behalf only as a processor, and in accordance with your instructions (i.e. the User's instructions). The protection of Personal Data and the rights and obligations arising therefrom are in this case governed by the Data Processing Agreement (DPA), which is an annex to the Terms and conditions for use of Ecomail service.
If you are a Recipient of Newsletters from any of our customers, we encourage you to read carefully the customer’s documentation relating to the processing of Personal Data of Recipients. You should learn in those documents how the customer collects and uses the information about you (i.e. the Recipients). Where our customer has disclosed to us any Personal Data of the Recipient and you wish to exercise all rights, please ask directly the relevant customer. Our employees have only limited access to Personal Data of the Recipient. Should you still wish to file your request concerning the exercise of rights related to Personal Data of the Recipient directly with Ecomail.cz, please make sure that your request includes the name of our customer. We will forward the request to the customer as soon as possible.
Sub-processors. We involve other entities in the provision of the Services. If we find ourselves in the position of the processor, we may use other sub-processors in accordance with the Personal Data Processing Agreement (DPA), which forms an attachment to the Terms and conditions for use of Ecomail service. We and our sub-processors have very limited access to the data you store in the system, i.e. your clients' data, despite this we ensure that our sub-processors are committed to providing the same level of protection of Personal Data as we do.
- WHAT PERSONAL DATA WE PROCESS
How do we process your Personal Data? We process your Personal Data only to the extent necessary to achieve the purpose for which the data was collected and we comply with technical and organizational security rules when processing it. The processing of Personal Data is automated, but we do not carry out profiling. The specific purposes of the data processing and the categories of Personal Data we process for each purpose are set out in the following section.
| → Name and surname → Contact details (in particular email, telephone number) and other information you voluntarily provide in your user interface | → User account name and login and user account behavior (in particular the data filled in by the User in the user account, the time of registration, the date of the last profile update) |
| → Number of email contacts in your database | → Details in an enquiry sent by a customer or other person |
| → Billing information and bank details (data necessary for bookkeeping and making payments)) | → Information you disclose to us when communicating with us (this will include in particular your questions and answers to your questions, communication with you) |
| → Comments posted by you to our posts on social networks (in particular Facebook, LinkedIn), as well as your profile name (nickname) on these social networks and your publicly accessible information on your profiles | → Cookies and IP address, activity data (including information about your device or operating system) → Operating data indicating mainly occurrence of errors in the Application (time and address of error incident occurrence) |
Special categories of Personal Data. We do not process any Personal Data of a sensitive nature about you.
- IN WHICH CASES DO WE PROCESS PERSONAL DATA AND HOW?
We process your Personal Data if you are a user of our website or our customer. We only process your Personal Data for the necessary period of time, but the length of time may vary depending on the applicable legislation in the location where we provide our Services to you. Therefore, the information on the length of processing is only of indicative nature.
- USERS OF OUR WEBSITE
If you visit our website, we process your Personal Data for the purposes set out in this table.
| Why? | What information? | How? | How long? |
| Access to the website. Providing basic functions of our website, analytics, improving our services and promoting us. You can set preferences in the cookie bar. | Information about when and how you visit and view our website. If you visit our website via your mobile phone, we may also process data about your phone. | Cookies or other technologies to track User behavior. | The length of processing varies depending on the type of cookies. Some process data only for a session (visit), some for longer. |
| Sending a query. You can contact us at any time with your questions and we will answer them. You can contact us via the contact form on our website or by email. | Name, surname, email, telephone number, other Personal Data you provide to us. | We process Personal Data necessary for the purpose of handling the enquiry. Communication takes place by telephone, email or directly on our website. If we call you, the calls are recorded. | Closed enquiries are periodically deleted, but no later than 3 years after the question was asked. |
| Webinar. We organize webinars. We process your Personal Data that you fill in the order form. | Email, first and last name. You may provide us with some Personal Data during the webinar. Please note that we may take video recordings or photographs of some of these events. | You can register for the webinar by filling out the form. We will then get back to you with further information. | The data is processed for 6 months after the webinar. |
| Sending Newsletters (direct marketing). You have subscribed to our Newsletter. If you no longer wish to receive it, you can unsubscribe in the footer of the email. Name, surname, phone number and email. | Name, surname, telephone number and email. | We send Newsletters to inform you about our services and news. | The data is processed for a period of 2 years from the last active viewing of the Newsletter, unless you unsubscribe earlier. |
| Ecomail changelog. You have subscribed to our Ecomail changelog. If you no longer wish to receive emails regarding the Ecomail changelog, then click on the unsubscribe link in the footer of each of our emails. | Email. | We will send you regular updates on fixes and improvements to the Application. If you subscribe to the Ecomail Changelog, we will not send you further Newsletters unless you are also a customer of ours. | The data is processed for a period of 2 years from the last active viewing of the Newsletter, unless you unsubscribe earlier. |
| Blog, social media, contests and other promotional events. Please note that any information you put in a comment on our blog can be viewed by anyone. We may conduct surveys, run contests or other promotions on our website or through social media, including competitions organised by means of a draw. By entering the competition you also agree to receive commercial communications. We have a profile on Facebook, Instagram, Twitter and LinkedIN. | Name and surname, address, date of birth, telephone number, e-mail address, username and similar data. | Any information, communications or materials provided through a social media platform are also provided in accordance with the privacy policies of those platforms. | We keep your comments on our post for as long as it is posted on our profile, unless you ask us to delete your comment sooner. In case of contests, the data is processed for 2 years after the end of the contest, unless you withdraw your consent earlier. |
- CUSTOMERS
If you decide to use our Services or want to try them out first, we will create a user account for you. We will process your Personal Data to the extent necessary to enable us to provide you with the Service in accordance with the Terms and conditions for use of Ecomail service.
| Why? | What information? | How? | How long? |
| Access to the website. Providing basic functions of our website, analytics, improving our services and promoting us. You can set preferences in the cookie bar. | Information about when and how you visit and view our website. If you visit our website via your mobile phone, we may also process data about your phone. | Cookies or other technologies to track User behavior. | The length of processing varies depending on the type of cookies. Some process data only for a session (visit), some for longer. |
| Conclusion of the Agreement. In order to start using the Service fully, you must first enter into the Agreement with us. | In order to enter into the Agreement, we will need your name, surname and email address or other data, if applicable. | You will provide us with this information when you complete the registration form and create a user account or as part of our communication to you to sign the Agreement. | The data is processed for the duration of the Agreement and thereafter for a period of 4 years from the end of the Agreement. |
| Application. We may receive information about how and when you use the Application. We also process data related to the security of the Application. If you visit our website or while using the Application, a situation may occur where access to a particular address is unauthorized or triggers an error condition (incident). | This information may include, for example, your IP address, the time, date, browser used, and actions you have taken on the Application, as well as content you have uploaded to the Application. | We may store the information we collect in log files or other types of files associated with your account and link it to other information we collect about you. | For the duration of the customer's contractual relationship with us. |
| User account. If you have entered into the Agreement with us, we will create a user account for you. Within the user account, you may allow a selected number of people to access the Service. | The data filled in during registration or in the Agreement, in particular your email and other contact details (see above). The scope of processing of Personal Data may vary depending on which Personal Data you fill in in your user account and which features of the Service you use. | You will provide this information to us when you set up or update the user account. | The data is processed for the duration of the Agreement and thereafter for a period of 4 years from the end of the Agreement. |
| We organize trainings, seminars, webinars and workshops. We process your Personal Data that you provide in the order form and during the event. | Email, first and last name. You may provide us with some Personal Data during the webinar. Please note that we may take video recordings or photographs of some of these events. We try to be as anonymous as possible, so we will not include your name or other details in photographs or video recordings unless you give us permission to do so (e.g. for reference purposes). If you do not wish to be included in the photographs or video, please contact us before the event at support@ecomail.app or in person at the venue. | You can register for the webinar by filling out the form. We will then get back to you with further information. | The data is processed for the duration of the Agreement and subsequently for a period of 4 years from the end of the Agreement. Records are processed for 6 months after the webinar or training. |
| Communication with customer support, requests and complaints. You can send us a query by email or via the website. | Name, surname, telephone number, email, user account. | We process Personal Data necessary for the purpose of dealing with an enquiry, request or complaint. Communication with customer support takes place by phone, email or directly on our website. We record our telephone calls. | Closed enquiries and complaints are periodically deleted, but no later than 3 years after the enquiry or complaint has been made. |
| Direct marketing, namely sending Newsletters. If you use our Services or have subscribed to our Newsletter, we will send you a Newsletter. If you no longer wish to receive it, you can unsubscribe in the footer of the email. | Name, surname, telephone number, email. | We send a Newsletter to inform you about our services and news. | The data is processed for a period of 2 years from the last active viewing of the Newsletter, unless you unsubscribe earlier. |
| Ecomail changelog. You have subscribed to our Ecomail changelog. If you no longer wish to receive emails regarding the Ecomail changelog, then click on the unsubscribe link in the footer of each of our emails. | Email. | We will send you regular updates on fixes and improvements to the Application. | The data is processed for a period of 2 years from the last active viewing of the Newsletter, unless you unsubscribe earlier. |
| Blog, social media, contests and other promotional events. Please note that any information you put in a comment on our blog can be viewed by anyone. We may conduct surveys, run contests or other promotions on our website or through social media, including competitions organised by means of a draw. By entering the competition you also agree to receive commercial communications. We have a profile on Facebook, Instagram, Twitter and LinkedIN. | Name and surname, address, date of birth, telephone number, e-mail address, username and similar data. | Any information, communications or materials provided through a social media platform are also provided in accordance with the privacy policies of those platforms. | We keep your comments on our post for as long as it is posted on our profile, unless you ask us to delete your comment sooner. In case of contests, the data is processed for 2 years after the end of the contest, unless you withdraw your consent earlier. |
| Accounting. We accept remuneration for the provision of the Services and issue you with accounting and tax documents, which we then archive and continue to work with for the purposes of proper accounting and compliance with legal obligations. If you provide us with your credit card details, we do not have access to the complete details. We only know that you are paying by card and the card details are processed by the recipients of these data, who process the payment for us. | Invoice data - name, surname, e-mail address, billing address, or other identification of the User and details of performance under the Agreement. | After filling in the payment information in the profile, we will save this information to create an invoice. | We are legally obliged to archive or retain the relevant document, the period depends on what the law requires (3 - 10 years). |
| Sending information related to the performance of the Agreement. This will include new functionality, planned downtime, pricing changes and more. Sometimes you may also receive such an email from our contractor - typically this may be the platform we use to administer training or webinars where we need to deliver a notification to you about the start or progress of such an event. | Name, surname, email address, billing address or other identification of the User and details of performance under the Agreement. | We also process your Personal Data for the purpose of sending you information relating to our contractual relationship. This may be to change the terms of service or pricing. | The data is processed for the duration of the contractual relationship and thereafter for a period of 4 years from the end of the Agreement. |
| Processing a request to send backed-up data. We understand that data is very valuable, so we regularly back it up and send it to you upon request. To do this we will need to verify your contact details and, if necessary, your identity. | Name, surname and user account. | Upon your request, we will export the backed-up data and send it to you. | The data is processed for the duration of the contractual relationship, but at the same time it will be processed for a period of 4 years after the end of the Agreement. |
| Compliance with legal obligations. In certain cases, we must process your Personal Data in order to comply with obligations imposed by law. | In particular, this may include name, surname, email address, billing information, or other identification of the User. | In this case, we process your Personal Data in order to comply with applicable law (compliance with a legal obligation). | We process your Personal Data for the period of time specified by the applicable law. |
- JOB APPLICANTS
| Why? | What information? | How? | How long? |
| Vacancies. On our website in the Careers section you can find currently available jobs. | This is the information you provide in your CV. Name and surname, address, date of birth, telephone number, email address, if applicable, social network link, details of former employment, education, interests, skills, certifications. | We will look at the documents you send us that contain Personal Data and get back to you based on that. | Based on your consent, we may keep Personal Data of job applicants for 3 years. This is because we may have an interesting job offer for you at a later date. |
- ON WHAT BASIS DO WE PROCESS YOUR PERSONAL DATA?
Legality of processing. We collect and process all Personal Data in a lawful manner. We process Personal Data:
- on the basis of your consent (e.g. when you voluntarily subscribe to our Newsletter),
- for the performance of the Agreement (so that we can start providing you with our Services),
- to comply with statutory obligations (e.g. in the case of supervision by a regulatory authority); and
- on the basis of our legitimate interest (e.g. if you are our customer so that we can keep you informed about what is new with us).
In the event that we provide the Service to you outside the European Economic Area (EEA), the legal titles for processing Personal Data may differ.
- CHECKING THE CONTENT OF EMAILS SENT TO THE RECIPIENT
When the User sends an email to the Recipient, it travels through the Internet network and the server administrator can read the content of the message. Therefore, please note that emails are not to be used for sending confidential information and most emails are delivered to standard email inbox and are not encrypted in any way. Do not use the services of our Application for sending confidential information.
Sometimes we can check the content of our Users’ email campaigns in order to make sure that they comply with our Terms and conditions for use of Ecomail service and the applicable legislation. To this end, our employees can perform random checks of your individual email campaigns. The established control mechanism is an advantage for all our Users who comply with our Terms and conditions for use of Ecomail service and the applicable legislation since this procedure reduces the volume of unsolicited emails (spam) sent via our servers and helps us maintain a high delivery rate of your email campaigns (low spam rate).
- CHILDREN AND MINORS
Our Service may be used by persons over the age of 16. We do not knowingly process personal data of children and minors under this age. If we become aware that we have received personal information from a child without parental or legal consent, we will take reasonable steps to delete that information as soon as possible.
We have developed this policy to be as clear as possible. However, if you are under the age of 18, a User of our Service, and this Privacy Policy is not sufficiently clear to you, please contact us at support@ecomail.app.
- WHO ARE OUR PROCESSORS?
Processors. We only use proven Processors with whom we have concluded a written contract and who provide us with at least the same guarantees as we provide to you. We have set out above the data that Processors may process, including the purpose and legal title of the processing. We use these Processors in their capacity as Controllers, which means that they do not process the data you enter into the system as part of your use of the Service.
| A1 | B1 |
|---|---|
| Website operation, blog | Wordpress, Google |
| Regular website traffic analysis | Mailchimp |
| Provision of Services | Amazon, Google, Twilio Inc., SendGrid, MessageBird, CyberPanda, The Apache Software Foundation, Recombee, Seznam.cz, ZooControl, Impact CRM, Atlassian |
| Payment and accounting | ABRA Software, PayPal (Braintree), Freelo Bay, Google |
| Communication with customer support, inquiry handling | Google, Freelo Bay, ABRA Software, Intercom |
| Marketing | Cookiebot, LinkedIn, Facebook, Google, Twitter, Instagram, Youtube |
| Social media | LinkedIn, Facebook, Google, Twitter, Instagram, Youtube |
| Webinars, trainings and personal meetings | Demio, Zoom, Amazon, Google |
Google API. If your use of the Service involves the transfer of information and Personal Data from the Google API to any other application, then your use of the Service will be governed by the Google API Services User Data Policy, including the requirements for restricting use of the Service.
Legal obligations. We may transfer Personal Data to third parties in addition to the Processors listed above if required to do so by law or in response to lawful requests by public authorities or at the request of a court in litigation.
- WHAT MEASURES HAVE WE TAKEN TO PROTECT YOUR PERSONAL DATA?
Our customers can influence the extent of processing while being provided with the Service by making their own settings in their user account.
Technical measures. Security is very important to us and we are constantly working to ensure that your Personal Data is protected. When choosing appropriate measures, we take into account the extent of processing, the risks involved of the processing, or the state of our technology.
- we regularly back up data;
- we update our antivirus software systems;
- we encrypt data using SSL/TLS („secure sockets layer / transport layer security“) for all data transmissions;
- we use secure https protocol;
- our server data is encrypted;
- we develop our technology with privacy by design in mind;
- access passwords to information systems (where Personal Data will be processed) and access permissions are controlled at the individual level.
Organizational measures. We have adopted and are committed to the following measures:
- our employees and our service providers are bound by confidentiality;
- our employees are properly trained and also receive further regular training on GDPR and are familiar with the rules of safe working on work equipment;
- in case of API key retention, we remove authorization data;
- access to all systems including the IT system is personalized and covered by secure passwords;
- Passwords in the operational environment are stored in a separate location (safe store), where logs are logged, so that we can control employee access to individual Users' Personal Data.
- INTERNATIONAL PROVISION OF SERVICES
If we use Processors who are based abroad, we ensure that we comply with the requirements of the relevant legislation. In particular, where there are transfers of data from the EEA to other countries, we ensure a high standard of protection for Personal Data through standard contractual clauses approved by the European Commission, or the equivalent standard contractual clause for the United Kingdom, for transfers to countries that are not subject to an adequacy decision by the European Commission or your local legislator.
We follow the standards of the GDPR and the protection of Personal Data is very important to us. We also provide our Services outside of the EEA market, so your rights related to the protection of Personal Data depend on the applicable legislation that applies to you.
- CALIFORNIA CONSUMER PRIVACY ACT
If you are a California resident, you are subject to the CCPA legislation and have the right to know how we process your data.
What data do we process? In order to provide our Service to you, we need your data. What personal data this is and for what purpose we process it is set out above. We may retain this personal data for as long as needed for the purposes for which it was collected, and only for the necessary period. This will depend on our business, legal and regulatory needs, but it will always be for a reasonable period of time.
| What are your rights? | The CCPA guarantees you the following rights: |
| Right to information | You have the right to request information about what Personal Data we collect, use, disclose, share and sell about you, where we obtained it from and for what purpose we process it. |
| Right to erasure | You have the right to request that we delete your Personal Data and require our Processors to do the same. We will delete your data unless we have a legal obligation to retain your data or one of the other exceptions applies. |
| Right to refuse sale or sharing | You have the right to refuse to allow us to sell your data. As we share personal data with our Processors, this operation may be considered a sale of personal data under the CCPA. |
| Right to rectification | You have the right to request the correction of inaccurate personal data. You can correct certain data in your user account. |
| Right to restrict the use and disclosure of sensitive personal information | You may request that we use your sensitive data (birth number, bank account information, etc.) only for the purpose of providing you with services. |
| Prohibition of discrimination | You have the right not to be subjected to discriminatory treatment as a result of exercising your rights. |
How can you exercise your rights? You can exercise your rights by email at support@ecomail.app or by post at our registered office.
We may require verification of your identity in order to process your request, depending on the nature of the right you are exercising. If a representative is exercising rights on your behalf, we will need to see proof of their authority to do so. We will also require your representative to identify themselves. We take these steps to ensure the highest possible standard of protection of your Personal Data.
- YOUR RIGHTS AND THE POWER TO SUBMIT A DATA PROTECTION REQUEST
If you are located in the EEA, you can exercise your GDPR rights with us as set out below.
You can exercise your rights at the email address support@ecomail.app or by post at our registered office.
How quickly can we process your request? We will respond within one month at the latest. If providing the information would jeopardize the privacy of others, or would be disproportionate to the risks or costs of providing it, we may not be able to comply. In order to deal with your request as soon as possible, we may need to verify your identity. In the event of a repeated request, the Controller will be entitled to charge a reasonable fee for a copy of the Personal Data.
| Right of access to personal data | We will confirm whether we are processing your Personal Data. You have the right to be informed about the purposes of the processing, the categories of Personal Data, the recipients to whom it is disclosed, the duration of the processing. You have the right to know whether any right has already been exercised. It is also a prerequisite that the rights and freedoms of other persons and a copy of the Personal Data will not be adversely affected. |
| Right to rectification of inaccurate data | You have the right to request the correction of inaccurate personal data. You can correct certain data in your user profile. |
| Right to erasure | If there is no other reason to further process the data, we will delete or anonymise the data requested by you. |
| Right to restriction of processing | Please contact us if you believe that we are processing data incorrectly. Whether it is the reasons for the processing or the extent of the processing. |
| Right to be notified of rectification, erasure, or restriction of processing | If you contact us with your request, we will inform you of the result. Sometimes we may not be able to comply (e.g. the email address from which you wrote to us is no longer working). |
| Right to portability of personal data | We will provide your Personal Data that you have provided to us in a structured and machine-readable format to another controller of personal data at your request. |
| Right to object to the processing of personal data | If we process your data on the basis of a legitimate interest (e.g. sending a Newsletter to Users). It is up to us to prove our legitimate interest. If your objection is justified, we will stop processing Personal Data. |
| Right to withdraw consent to the processing of personal data | If you have changed your mind, please let us know. Processing for marketing and commercial purposes can be revoked at any time. |
| Automated individual decision-making, including profiling | Don't want to be decided by a computer? We respect your right, so we do not carry out profiling. We provide a Service, your Personal Data may be processed automatically. |
- CONCLUSION
This Privacy Policy may only be amended in writing. You will be informed of this via our website or via Application. Please therefore check this policy regularly. Your continued use of our Service means that you accept the changes to this Privacy Policy.
If you have any questions about our Privacy Policy, please contact us at support@ecomail.app.
If you are not satisfied, you can file an objection or a complaint at any time to:
- Office for Personal Data Protection, with its registered office at Pplk. Sochora 727/27, 170 00 Prague 7 – Holešovice (more at https://www.uoou.cz/),
- The Office for Personal Data Protection of the Slovak Republic, with its registered office at Hraničná 12, 820 07 Bratislava 27, Slovak Republic (more at https://dataprotection.gov.sk/uoou/),
- Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit, with its registered office at Graurheindorfer Straße 153, 53117 Bonn (more at https://www.bfdi.bund.de),
- Datenschutzbehörde, with its registered office at Österreichische Datenschutzbehörde, Barichgasse 40-42, 1030 Vienna ( more at http://www.dsb.gv.at), or
- to another data protection authority located in your usual place of residence.
This Privacy Policy takes effect on 21 February 2025.